Travel · Review · Updated 17 October 2026
Navan reviewBusiness travel booking that is free for small companies, with expenses built in
Excellent
Brent score, out of 5
Navan combines corporate travel booking, policy controls, 24/7 support and expense management in one app, and the Business plan's travel side is free for companies up to 300 employees because Navan earns commissions from travel providers. Expense is free for the first five expensing users and then $15 per user a month. Larger organizations need a quoted Enterprise plan, and companies with very little travel may not need a dedicated platform at all.
Price
Travel free up to 300 staff; Expense $15/user/month after 5 users
Free option
Free plan
Best for
Growing companies up to 300 staff that book regular business trips
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Best for
- Growing companies up to 300 staff that book regular business trips
- Finance teams that want travel and expenses in one system
- Companies that want travel policies and approvals enforced at booking
- Teams whose travelers need 24/7 help with changes
Skip it if
- Companies that only travel once or twice a year
- Organizations over 300 employees wanting published pricing
- Businesses tied to a traditional travel agency contract
Someone books a flight on a personal card, forgets the receipt, and finance spends the end of the month chasing approvals and matching statements. Meanwhile nobody knows whether last quarter's trips followed the travel policy.
Navan, formerly TripActions, puts booking, policy, payment and expenses in one place. Employees book flights and hotels inside the company's rules, receipts and card spend flow into expense reports, and support is available around the clock. For companies up to 300 employees, the travel side is free.
Below we explain how Navan makes money on a free plan, when the expense fees start, and when Enterprise makes sense.
What is Navan?
Navan is a business travel and expense management platform. Navan Travel lets employees book flights, hotels and more from a large global inventory within spending limits, with approval workflows and an AI assistant called Navan Edge. Navan Expense tracks spend, scans receipts, categorizes transactions and handles reimbursements, connecting to corporate cards and most ERPs. Navan says thousands of companies use it, and its site shows a 4.7/5 rating from more than 9,000 G2 reviews.
Pros and cons
What we like
- Travel booking on the Business plan is free for companies up to 300 employees
- Expense management free for the first 5 expensing users each month
- Unlimited policy and approval workflows, plus 30+ HRIS integrations
- 24/7 support from AI and human agents for self-serve changes
- Navan Rewards gives employees credit for booking under budget at no cost to the company
- Works with existing Visa, Mastercard and Amex corporate cards through Navan Connect
What could be better
- Expense costs $15 per user per month after the first 5 expensing users
- Enterprise pricing is quote-only, and companies over 300 staff must request a demo
- Free travel is funded by provider commissions, so compare fares on key routes
- A full platform is more than very occasional travelers need
Overall
Excellent
- Features4.6
- Ease of use4.5
- Value4.6
- Support4.3
Key features of Navan
Travel booking
Employees search and book from Navan's global inventory, including rates Navan describes as exclusive. Trips are unlimited on the Business plan.
Policies and approvals
Set travel policies and approval workflows so out-of-policy bookings are flagged or routed for sign-off. Business includes unlimited policies and workflows.
Expense management
Receipt scanning, automatic categorization, reports and reimbursements are built in. Card connections and ERP integrations reduce manual matching.
Corporate cards and Navan Connect
Use Navan corporate cards or connect existing Visa, Mastercard and American Express corporate cards. Personal-card spend can be reimbursed through the same app.
Navan Rewards
Employees who book below budget earn rewards at no cost to the company, which encourages cheaper choices without strict rules. Rewards can also apply to personal trips.
24/7 support and AI assistant
Travelers get round-the-clock help from AI and human agents for changes and cancellations. Navan Edge is an AI travel assistant for flights, hotels and restaurants.
Navan pricing
Checked 2026-10. Prices can change; confirm on Navan (formerly TripActions)’s site.
Business: Travel
Free
funded by travel provider commissions
- For companies up to 300 employees
- Unlimited trips, policies and approvals
- 24/7 support, Navan Rewards, 30+ HRIS integrations
Business: Expense
$15/user/month
first 5 monthly expensing users free
- Expense reports and reimbursements
- Receipt scanning, card connections
- Integrations with most ERPs
Enterprise
Custom
request a quote
- Unlimited travelers and expensing users
- Dedicated account executive and CSM
- Custom implementation, negotiated rates
Watch out: An expensing user is anyone who submits a transaction in a given month, so costs track actual users; prices are shown with a $ sign and the page does not name the currency.
See current Navan pricing →What people use Navan for
Startup with a sales team on the road
A 60-person company moves sales travel to Navan's free Business plan. Bookings follow a hotel cap and flight class rule, and managers approve exceptions in the app.
Month-end expense clean-up
A finance team connects its corporate cards through Navan Connect. Receipts are scanned at purchase, so most transactions arrive already matched and categorized.
Encouraging cheaper bookings
A consultancy turns on Navan Rewards so staff who choose a cheaper hotel earn rewards. Spend falls without adding more approval steps.
How to get started with Navan
- 1
Sign up for Navan Business and add your company details
- 2
Connect your HRIS so employees are added automatically
- 3
Set travel policies, spending limits and approvers
- 4
Connect corporate cards or issue Navan cards for expenses
- 5
Invite travelers and book the first trip in the app
Navan alternatives
| Product | Choose it when |
|---|---|
| Navan 4.5 | Growing companies up to 300 staff that book regular business trips |
| TravelPerk (Perk) | Choose it if you want a European-founded travel platform with flexible trip cancellation options. |
| SAP Concur | Choose it if you are a large enterprise already running SAP and need deep ERP ties. |
| Bill4.3 | Choose it if your main need is spend and expense control plus AP, not travel booking. |
Navan: frequently asked questions
Is Navan free?+
The travel side of Navan Business is free for companies with up to 300 employees, funded by commissions from travel providers. Expense is free for the first five expensing users each month, then $15 per user per month.
How does Navan make money if travel is free?+
Navan states that its free Business travel plan is funded by commissions from travel providers. It also charges for Expense users beyond the first five and for Enterprise plans.
What is an expensing user in Navan?+
Navan defines an expensing user as anyone who submits a transaction into Navan Expense, either manually or through Navan Connect, in a month.
Is Navan the same as TripActions?+
Yes. TripActions rebranded as Navan and expanded from travel booking into expenses, payments and corporate cards.
Can I use my existing corporate card with Navan?+
Yes. Navan Connect works with Visa, Mastercard and American Express corporate cards, and personal-card spend can be reimbursed.
Does Navan have 24/7 support?+
Yes. Navan says travelers can get help 24/7 from AI and human support agents, including for self-serve changes.
Final verdict
Is Navan worth it?
If your company books trips regularly and finance is tired of chasing receipts, Navan's free Business plan is an easy first step. Sign up, set your travel policy and connect your HRIS, then book the next team trip inside the rules you set.
Get Navan freeAffiliate link · we may earn a commission at no extra cost to you.
Reviewed by
Amjid Ali, Founder and editor
Amjid Ali is a Melbourne-based AI and automation lead, author of five books on infrastructure, automation and digital transformation, and a corporate trainer whose courses on n8n, Proxmox, firewalls and ERP have taught thousands of IT professionals.
Last updated 17 October 2026 · How we review
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Navan 4.5
Travel free up to 300 staff; Expense $15/user/month after 5 users